International user research in product development cycle

Wei Zhou, Velynda Prakhantree, Kelly Braun, Shannon Farrington · 2008

As an increasing number of software products enter the global market, the popularity of international user research is on the rise. Though the concept of studying international users to inform global designs is clear-cut, the actual practice is not. There are many open questions and challenges present, such as, in what stages of the development cycle and using what methods should international research be done? How might different language interfaces be studied?

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