Cross-workplace perspectives
Clint Heyer, Ingeborg Grønning · 2008
This discussion paper highlights how two apparently contrasting professions - an oil and gas refinery operator and a hospital nurse - share similar properties in how they collaborate, communicate and use artifacts. We relate literature on the nursing and hospital contexts with observations and data from our own workplace study at a refinery in Norway. In doing so, we seek to provide an introduction to a context that is not often encountered in CSCW or CHI literature, through the lens of the more familiar hospital setting.