Evaluating the Usability of Transactional Web Sites
Renato Otaiza, Cristián Rusu, Silvana Roncagliolo · 2010
Most of the usability evaluation methods may be used in order to evaluate transactional web applications. The problem arises when deciding which usability evaluation methods bring more information. A study has been done in order to develop a methodology for the usability evaluation of transactional web applications. The methodology was developed and validate trough a number of case studies.