Methods and tools for corporate knowledge management
Rose Dieng, Olivier Corby, Alain Giboin, Myriam Ribière · International Journal of Human-Computer Studies · 1999
This article † is a survey of some methods, techniques and tools aimed at managing corporate knowledge from a corporate memory designer's perspective. In particular, it analyses problems and solutions related to the following steps: detection of needs of corporate memory, construction of the corporate memory, its diffusion (specially using the Internet technologies), use, evaluation and evolution