THE RELUCTANCE TO REPORT BAD NEWS ON TROUBLED SOFTWARE PROJECTS: TOWARD A THEORETICAL MODEL.
H. Jeff Smith, Mark Keil · Academy of Management Proceedings · 1999
The reported statistics on software projects are bleak: by most accounts at least one in four projects ends in failure. For some software projects, a particular pattern of failure has been recently noted in the literature--a tendency of escalating commitment to a failing course of action. Escalation occurs when decision-makers