Combining Topic Models and Social Networks for Chat Data Mining
Ville H. Tuulos, Kirsi A. Tirri · 2004
Informal chat-room conversations have intrinsically different properties from regular static document collections. Noise, concise expressions and dynamic, changing and interleaving nature of discussions make chat data ill-suited for analysis with an off-the-shelf text mining method. On the other hand, interactive human communication has some implicit features which may be used to enhance the results.