Computer Scoring of Formal Letters
H B Slotnick · Journal of Business Communication · 1974
This study examines the accuracy with which the computer could simulatehuman judgments of the overall quality of formal letters written by adults aged26-35. The initial correlation between machine and human scoring was .85, anda subsequent test of the generalizability of the findings yielded a correlationof .78. Measures of fluency, diction, and spelling were important predictors ofoverall quality.