Improve Efficiency and Quality of Interaction between Enterprises and its Customers

Zulayho Giyaziddinovna Sirajova, Nataliya Evgenievna Surkova · International Journal of Advanced Studies · 2015

The article considers key theoretical and methodological approaches to improvement of business structures’ work with their contract partners, first of all, with their clients. The client element has an important role in performance and development of companies and organizations. For this reason, a special emphasis is given to key aspects of interaction between business structures and their clients. The relations established between a business structure and its clients cannot be static because they are subject to impact of external and internal factors from the both sides. That’s why interaction between business structures and their clients is always characterized by a dynamic and determined nature and needs to be constantly improved in order to enhance efficiency and quality of interaction between a company and its clients.

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