Characterizing user habituation in interactive voice interface
Noriyuki Matsubara, Shinsuke Matsumoto, Masahide Nakamura · 2011
In this paper, we try to empirically characterize user's habituation effect of the voice control in the Home Network System (HNS). We propose three kinds of metrics that capture the user's habituation quantitatively: (M1) the time of system speech, (M2) the number of support commands and (M3) the number of mistakes. The experimental results show that the metrics M1 and M2 are reasonable to capture the habituation of the user.