Distilling dialogues
Arne Jönsson, Nils Dahlbäck · 2000
We report on a method for utilising corpora collected in natural settings. It is based on distilling (re-writing) natural dialogues to elicit the type of dialogue that would occur if one the dialogue participants was a computer instead of a human. The method is a complement to other means such as Wizard of Oz-studies and un-distilled natural dialogues. We present the distilling method and guidelines for distillation. We also illustrate how the method affects a corpus of dialogues and discuss the pros and cons of three approaches in different phases of dialogue systems development.