Learner characteristics that predict success in using a text-editor tutorial
Dennis E. Egan, Cheryl Bowers, Louis M. Gomez · 1982
Today, it is not unusual for secretaries to use computer-based word-processing systems to deal with manuscripts, correspondence, and memos. In the future, such functions as updating personal calendars, filing, and leaving messages undoubtedly will be handled by computers. For all these functions, people without a technical background are required to interact effectively with a computer system.