Pivots and structured play
Tore Urnes, Åsmund Weltzien, Anne Zanussi, Solveig Engbakk, Julie Kleppen Rafn · 2002
Design methods based on participatory design need to stimulate creativity in potential users. We propose the pivot method to address this need during the concept development stage of the broader interactive system development process. Pivots are symbolic, yet physical, representations that allow a person to move back and forth between a figured (imagined) world and the real world. This movement generates experiences that can be exchanged and that stimulate creativity. We offer insights into the theoretical foundations of pivots and the pivot method. We also report on our experience from employing the pivot method during the development of a universal remote controller concept for a smart home.