User-Centered Design Stories: Real-World UCD Case Studies
Carol Righi, Janice James · 2007
Intended for both student and practitioner, this is first user-centered design casebook. It follows Harvard Case study method, where reader is placed in role of decision-maker in a real-life professional situation. In this book, reader is asked to perform analysis of dozens of UCD work situations and propose solutions for problem set. The problems posed in cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of casebook and its organization is that it offers new practitioner (as well as experienced practitioners working in new settings) valuable practice in decision-making that one cannot get by reading a book or attending a seminar. *The first User-Centered Design Casebook, with cases covering key tasks and issues facing UCD practitioners today. *Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. * Offers the things you don't learn in school, such as innovative and hybrid solutions that were actually used on problems discussed.