Community Response Grid (CRG) for a University Campus: Design Requirements and Implications
Philip Fei Wu, Yan Qu, JENNIFER JACKSON PREECE, Kenneth R. Fleischmann, Jennifer Golbeck, Paul T. Jaeger, Ben Shneiderman · Surrey Research Insight Open Access (The University of Surrey) · 2008
This paper describes the initial stages of the participatory design of a community-oriented emergency response system for a university campus. After reviewing related work and the current University emergency response system, this paper describes our participatory design process, discusses initial findings from a design requirement survey and from our interactions with different stakeholders, and proposes a Web interface design for a community response grid system. The prototyping of the system demonstrates the possibility of fostering a social-network-based community participation in emergency response, and also identifies concerns raised by potential users and by the professional responder community.