Enhancing Internet Banking Through Voice Control.
Wolfgang Pree · 1999
only few customers do online stock trading, this functionality was separated into another applet. We refer to the core Internet banking applet, i.e., the one without stock trading, toELAk Internet, for Electronci Banking via Internet. The voice control interface was added toELJkdJGx'ITTG Due to the limited set of features, the user interface design of ELIIIGxkTTTG became straight-forward. The following screen shots illustrate the core functions ofELAI Internet. The screen shots show the authentic German labeling. The description of the screen shots provides a translation of the relevant terms. The next section focuses on the human-computer interaction design, describing how customers invoke these functions via voice commands. The c re applicati n with ut v ice c ntr l After loading the applet and logging in,ELuAIGxuIkTT shows a list of accessible accounts and the current balance of these accounts (see Figure 1). A user can select one of the accounts and do on