Advanced Model of Business Service Management with Security Approach
Feruza Sattarova Yusufovna, Nayoun Kim, Eun-Suk Cho, Seoksoo Kim · Proceedings of KIIT Summer Conference · 2009
Information is an essential resource for all businesses today and is the key to growth and success. However, we need to ensure that the information held on our IT systems is secure. The impact of a security breach may be far greater than we would expect. The loss of sensitive or critical information directly may not only affect our competitiveness and cash flow but also damage our reputation - something which may have taken us years to establish and which may be impossible to restore. In our paper we introduce a structure of Business Service Management (BSM) with security approach offering an advanced model of integrated secure BSM model.