A simple design for a complex work domain - the role of sketches in the design of a Bachelor study’s new folder structure for use by teachers, students and administrators
Torkil Clemmensen · 2006
In this paper we explore the role of design sketches in Interaction design and work analysis in a case of designing a simple folder structure for e- learning software used to do course administration at a higher education study programme. The case presents a detailed description of how developers use different work analyses to collectively reflect upon and interpret design sketches of possible support of different user groups’ interaction within their complex work, learning and life contexts. We conclude with what was learned from the case make recommendations how to conceptualize the process of reading design sketches using work analysis. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.