Educational Question Answering based on Social Media Content
Iryna Gurevych, Delphine Bernhard, Kateryna Ignatova, Cigdem Toprak · Frontiers in artificial intelligence and applications · 2009
We analyze the requirements for an educational Question Answering (QA) system operating on social media content. As a result, we identify a set of advanced natural language processing (NLP) technologies to address the challenges in educational QA. We conducted an inter-annotator agreement study on subjective question classification in the Yahoo!Answers social Q&A site and propose a simple, but effective approach to automatically identify subjective questions. We also developed a two-stage QA architecture for answering learners' questions. In the first step, we aim at re-using human answers to already answered questions by employing question paraphrase identification [1]. In the second step, we apply information retrieval techniques to perform answer retrieval from social media content. We show that elaborate techniques for question preprocessing are crucial.