Assessing attitude towards, knowledge of, and ability to apply, software development process
David Klappholz, Lawrence S. Bernstein, Dan Port · 2003
Software development is one of the most economically critical engineering activities. It is unsettling, therefore, that regularly published analyses reveal that the percentage of projects that fail, by coming in far over budget or far past schedule, or by being cancelled with significant financial loss, is considerably greater in software development than in any other branch of engineering. The reason is that successful software development requires expertise in both state of the art (software technology) and state of the practice (software development process). It is widely recognized that failure to follow best practice, rather than technological incompetence, is the cause of most failures. It is critically important, therefore, that (i) computer science departments be able assess the quality of the software development process component of their curricula and that industry be able to assess the efficacy of SPI (software process improvement) efforts. While assessment instruments/tools exist for knowledge of software technology, none exist for attitude toward, knowledge of, or ability to use, software development process. We have developed instruments for measuring attitude and knowledge, and are working on an instrument to measure ability to use. The current version of ATSE, the instrument for measuring attitude toward software engineering, is the result of repeated administrations to both students and software development professionals, post-administration focus groups, rewrites, and statistical reliability analyses. In this paper we discuss the development of ATSE, results, both expected an unexpected, of recent administrations of ATSE to students and professionals, the various uses to which ATSE is currently being put and to which it could be put, and ATSE's continuing development and improvement.