Interview and Delivery: Dialogue Strategies for Conversational Recommender Systems
Pontus Wärnestål, Lars Degerstedt, Arne Jönsson · DSpace repository (University of Tartu) · 2007
In our work with conversational recommender systems we have derived two dialogue strategies called interview and delivery.We explore the symmetry between preferential interview and traditional clarification questions, and arrive at basic interview and delivery strategies suitable for conversational recommender system implementations.The strategies are based on a corpus analysis of recommendation dialogues in the movie domain.We illustrate the strategies in a conversational music recommender system called CORESONG.