Business Roles and Relationships

Helmut Kneer, Urs E. Zurfluh, Christian Matt · 1999

This document is an addition to the “Business Model“ of the CATI project [Kneer et al., 1999a], and it also refers to the design note “CATI Scenario and Architecture” [Dermler, 1999]. It describes and clarifies the different parties that are involved in the business scenario of the project. The document illustrates the business scenario on two levels, the communication level and the e-commerce business level. It also concentrates on the business relationships of the different parties and the agreements and contracts that are important for the business process. CATI – Charging and Accounting Technology for the Internet Business Roles and Relationships Page 2 of 8 H. Kneer, U. Zurfluh, C. Matt

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