A Human-Centered Approach for Intelligent Internet Applications

Ernesto Damiani, Rajiv Khosla, Somkiat Kitjongthawonkul · Studies in fuzziness and soft computing · 2001

Intelligent agents are being increasingly used on the Internet to provide various kinds of support to the Internet users. Task level support is aimed at modeling the user’s tasks and problem solving models. In this work, we focus on design and application of intelligent agents for providing task level support in Internet-based applications via an Electronic Broker . Our Broker is used to locate the desired information or product for its user and acts as a mediator between the information providers or on-line suppliers and the user/customer. The operation of the intelligent electronic broker is demonstrated through a sample application, namely, the purchase of hardware adapters on the Internet. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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