Modeling Fault Diagnosis as the Activation and Use of a Frame System
Philip J. Smith, Walter C. Giffin, T H Rockwell, Mark Roland Thomas · Human Factors The Journal of the Human Factors and Ergonomics Society · 1986
Twenty pilots with instrument flight ratings were asked to perform a fault-diagnosis task for which they had relevant domain knowledge. The pilots were asked to think out loud as they requested and interpreted information. Performances were then modeled as the activation and use of a frame system. Cognitive biases, memory distortions and losses, and failures to correctly diagnose the problem were studied in the context of this frame system model.