Heuristics for mitigating mode confusion in digital cameras

Victor Vui-Kiat Chong · UVic’s Research and Learning Repository (University of Victoria) · 2006

Mode confusion describes the psychological condition of a human operator when he or she finds it difficult or impossible to determine the current state of an automated system. The ability for a user to keep track of these modes internally is especially important in systems where the number of available functions is greater than the number of controls or indicators present in the user interface. In this thesis, we present a set of heuristics, intended for use by engineers during design time. to mitigate mode confusion potential in digital cameras. To test the applicability and effectiveness of these heuristics, we simulated a formative evaluation, as would be performed by a designer, and correlated these results with that of a usability study.

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