Machine Language Techniques for Conversational Agents
Manisha D. Sule · University of North Texas Digital Library (University of North Texas) · 2003
Machine Learning is the ability of a machine to perform better at a given task, using its previous experience. Various algorithms like decision trees, Bayesian learning, artificial neural networks and instance-based learning algorithms are used widely in machine learning systems. Current applications of machine learning include credit card fraud detection, customer service based on history of purchased products, games and many more. The application of machine learning techniques to natural language processing (NLP) has increased tremendously in recent years. Examples are handwriting recognition and speech recognition. The problem we tackle in this Problem in Lieu of Thesis is applying machine-learning techniques to improve the performance of a conversational agent. The OpenMind repository of common sense, in the form of question-answer pairs is treated as the training data for the machine learning system. WordNet is interfaced with to capture important semantic and syntactic information about the words in the sentences. Further, k-closest neighbors algorithm, an instance based learning algorithm is used to simulate a case based learning system. The resulting system is expected to be able to answer new queries with knowledge gained from the training data it was fed with.