New Fangled Phone Systems Pose New Challenges for System Administrators
Snoopy · 1996
Recently I have noticed a remarkable shift in the way companies deal with telephone systems. More often than not the selection, installation, programming and above all administration are put in the hands of the systems administration groups. This paper gives an introduction to the architecture and features of NFPS (new fangled phone systems) which are rather different to the usual systems we have to take care of. Additionally some of the new language you will encounter is explained. And to round it off I will try to relate some lessons learned on installation day as well as how we utilize features of the new phone system to improve our daily system administration.