Observing users to validate models
Falk Scholer, Paul Thomas, Alistair Moffat · ANU Open Research (Australian National University) · 2013
User models serve two purposes: to help us understand users, and hence determine how to supply them with effective search services; and as a framework against which to evaluate the quality of those we describe an experiment we have undertaken in which we observe user behaviours, and try to determine whether these behaviours can be connected to search quality metrics via an existing or novel user model. We provide summary evidence that suggests that the answer is a qualified “yes”.
