Usability Evaluation of an Educational Electronic Performance Support System (E-EPSS): Support for Teacher Enhancing Performance in Schools (STEPS).
Su-Hong Park, Eun-Ok Baek, Jae Soon An · 2001
The concept of EPSS (electronic performance support systems) originated in business settings. Recently, there have been many attempts to apply the concept to schools: educational EPSSs (E-EPSSs) have become available on the Web. However, there is little research and few frameworks for these emergent E-EPSSs. The primary purpose of this article is to provide design recommendations for how to improve the quality of E-EPSSs in general, based upon the of one specific E-EPSS, called STEPS (Support for Teacher Enhancing Performance in Schools). To achieve this purpose, the article first reviews E-EPSSs in terms of teachers' professional development and discusses their encompassing trends, needs, and definitions. Secondly, it presents an case of STEPS. An perspective called perception-oriented usability evaluation drives the evaluation. Lastly, it lists recommendations for improving STEPS as well as E-EPSSs in general based on the STEPS results and literature. review. (Contains 40 references.) (Author/AEF) Reproductions supplied by EDRS are the best that can be made from the original document. Usability Evaluation of an Educational Electronic Performance Support System (E-EPSS): Support for Teacher Enhancing Performance in Schools (STEPS) PERMISSION TO REPRODUCE AND DISSEMINATE THIS MATERIAL HAS BEEN GRANTED BY