Tracing links between UX frameworks and design practices: dual carriageway
Effie Lai‐Chong Law, Marc Hassenzahl, Evangelos Karapanos, Marianna Obrist, Virpi Roto · International Conference on Human-Computer Interaction · 2014
How does theory inform practice in User Experience research, and vice versa? We focus on two popular UX frameworks -- i.e., Hassenzahl's hedonic-pragmatic model and McCarthy & Wright's sense-making experience -- and inquire into their influence on design practice through the study of Strong Concepts (SC), one form of intermediate-level knowledge in interaction design. However, due to the problem of 'fading traceability', which arguably reflects the quintessential nature of theory-assimilated design, the number of SC candidates identified is limited. Based on the reviews of some research-through-design experts on those candidates, Randomness is deemed as a promising SC; some design cases appropriating Randomness are presented. There are reservations that the notion of SC is viable for resolving the tenacious issues between theory and design, given critical issues such as process malleability.