Software productivity and quality measurements
D. Paul Smith, W.D. Yu, K. Fujino, J.R. Hemsley, G.J. Knutson, Don J. Reifer, W.B. Smith · 2002
This paper covers the following topics: software productivity and quality measurements; an approach to data-gathering to raise software productivity and quality; software quality measurement-Project Muse results; MIS software development (customer satisfaction through quality improvement); and an approach to software quality and productivity measurements for AT&T operations systems.>