Email filters can adversely affect free and open flow of communication
Bhagyavati, Neal Rogers, Mei Yang · 2004
With the unprecedented growth and widespread nature of computer viruses and worms spreading through electronic mail systems, network administrators have developed and installed filters to stem the flow of unsolicited and dangerous email. However, in the vigilant atmosphere of today due to malicious software such as SoBig.F, email filters can have unintended consequences. Examples of such consequences range from blocking of legitimate email to blacklisting senders accused of spam or unsolicited, mass-mailing. In this paper, we will provide a brief overview of the topic in order to depict the adverse, albeit inadvertent, consequences of email filters on the free and open flow of communication among network users. We will also provide several suggestions on resolving the problems.