Modelling the Interplay of Conflicting Goals with Use and Misuse Cases.
Ian F. Alexander · 2002
Business goals often conflict. Conflicting goals can come from within an organisation, or may appear as external threats: goals may be friendly or hostile. Relationships between goals therefore need to go beyond conventional and/or inclusion. This paper suggests an economical set of four relationships: threatens, mitigates, aggravates, conflicts with. It gives examples of three general types of situation in which these relationships between friendly and hostile goals help to define business situations. The approach has been applied in a trade-off study.