Automated troubleshooting of a mobile communication network using Bayesian networks

Raquel Barco, L. Nielsen, Ricardo Jose S. Guerrero, G. Hylander, Sachin Patel · 2003

Operators of mobile communication networks face the challenging task of maintaining a complex network with thousands of cells. It requires highly skilled troubleshooting engineers to avoid a situation where subscribers are not properly served. This paper presents a new method for automating the troubleshooting task, thereby freeing a large portion of resources for other purposes. The method is described in detail, and positive results from trials in a commercial network are presented.

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