Automated End-To-End System Diagnosis of Networked Printing Services Using Model-Based Reasoning
George Forman, Mudita Jain, Masoud Mansouri-Samani, Joe Martinka, Alex C. Snoeren · 1998
distributed service management, client-server systems, automated end-to-end diagnostics, model-based reasoning, MBR, network printing, artificial intelligence Modern applications increasingly depend on services that are distributed across the infrastructure, for example, printing, mail and database services. This is especially so in mobile computing, where network access is used to compensate for the paucity of onboard resources. However, the increased dependence on distributed services poses a challenge to IT