Making Requirements Measurable
Bashar Nuseibeh, Suzanne Robertson · 1997
Background Eliciting and specifying customer requirements in a precise and unambiguous way is critical to the success of a project. However anyone who has done any requirements engineering also knows that it is a very difficult activity involving many diverse skills. An important reason for the degree of difficulty is that requirements engineering involves many different people. Each person has his own opinion of what is or is not a requirement. Customers often find it difficult to articulate their requirements and for large, complex systems these requirements are often conflicting.