Defect Classification and Analysis
Jeff Tian · 2005
Analyses of discovered defects and related information from quality assurance (QA) activities can help both developers and testers to detect and remove potential defects, and help other project personnel to improve the development process, to prevent injection of similar defects and to manage risk better by planning early for product support and services. We next discuss these topics, and illustrate them through several case studies analyzing defects from system testing for some IBM products, and web-related defects for www.seas.smu.edu, the official web site for the School of Engineering and Applied Science, Southern Methodist University (SMU/SEAS).