Ambiguous requests: implications for retrieval tests
Karen Spärck-Jones, Steve Robertson, Mark Sanderson · White Rose Research Online (University of Leeds, The University of Sheffield, University of York) · 2007
Retrieval system experimentation has assumed that user requests represent a single information need. The problem is identifying and meeting this need. Search engine experience demonstrates that this assumption is far from holding in the real world. Responding appropriately to this fact raises new issues for research on retrieval system theory, design, and evaluation.