Understanding Users’ Response to Ontology Based Systems in the Context of an Enterprise Sponsored Virtual Community
Carla Pereira, Manuel Moreira da Silva, Joana Fernandes, António Lucas Soares · 2007
This paper aims at presenting the preliminary results of a research work that seeks to understand the users’ response to semantic based technologies, in the context of enterprise sponsored virtual communities. The research follows a qualitative methodology based on an action research approach. It particularly focuses on the socio-cognitive processes that underlie users’ learning and acquisition methods when training and interacting with a new knowledge management approach based on semantically enabled technologies in a collaborative, and sometimes virtual, learning/working environment. The outcomes of this research are expected to provide an assessment framework for a deeper level understanding of the cognition process in what concerns the evolution of individual’s knowledge, opinions, beliefs, and thoughts about ontology based systems. These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.