Intelligent Agents: The Right Information at the Right Time
Don Gilbert · 1998
Intelligent agents are an emerging technology that is making computer systems easier to use by allowing people to delegate work back to the computer. They help do things like find and filter information, customize views of information, and automate work. This paper examines some real agent-enhanced applications to explore the value of agents, summarizes the characteristics that differentiate agents from other software, and lists IBM intelligent agent technologies which can be used to add agents to new or existing applications. 1.