Cisco Internetwork Troubleshooting
Laura Chappell, Dan Farkas · Medical Entomology and Zoology · 1999
I. TROUBLESHOOTING TOOLS AND METHODOLOGY. 1. Troubleshooting Methodology. 2. Protocol Characteristics Overview. 3. Cisco Routing and Switching Processes. 4. General Troubleshooting Tools. 5. Cisco Management and Diagnostic Tools. 6. Troubleshooting Sample Exercises. II. ROUTING AND ROUTED PROTOCOL TROUBLESHOOTING. 7. Troubleshooting TCP/IP Connectivity. 8. Troubleshooting Novell Connectivity. 9. Troubleshooting AppleTalk Connectivity. III. CAMPUS SWITCH AND VLAN TROUBLESHOOTING. 10. Diagnosing and Correcting Catalyst Problems. 11. Troubleshooting VLANs on Routers and Switches. IV. WAN TROUBLESHOOTING. 12. Diagnosing and Correcting Frame Relay Problems. 13. Diagnosing and Correcting ISDN BR Problems. V. APPENDIXES. Appendix A: Chapter Test Answer Key. Appendix B: Cisco Support Functions. Appendix C: References and Recommended Reading. Appendix D: Problem-Solving Checklist and Worksheet. Index.