Automated Usability Testing
Elizabeth Chang, Tharam Singh Dillon · 1997
Currently Laboratory Testing for Usability evaluation requires external monitoring and recording devices such as video and audio, as well as evaluator observation of user and user actions. It then requires review of these recordings, a time consuming and tedious process. We describe an automatic Usability Testing and Evaluation tool that we have developed. This consists of a piece of software called AUS (Automatic Usability Software) running at the operating system level that collects all the information related to user actions when s/he is using a particular application. It then displays this information in various useful formats as well as calculates suitable measures of Usability. There is no need with this system for any external recording devices. Patent protection has been applied for in respect of the inventive aspects of this system.