Visualization of Web-Based Australian Export Trading
Lisa Soon, Yi‐Ping Phoebe Chen · 2002
E-commerce applications tend to be used by a non-homogenous user population, requiring special attention to the modelling of underlying business processes, in order to make the execution of an activity as conspicuous as possible. Current modelling languages do not provide for concepts and symbols to represent all communicative aspects of a business transaction. Speech act theory offers categories that may be used to supplement the concepts and notations of current modelling languages. We are developing a Visual Business Modelling Language (VBML), for which we propose various speech acts in addition to the common symbols in a modelling language. To explore and demonstrate the expressiveness and logic of VBML, we apply it to the web-based Australian export trade. In particular, we show how an export trader can make a cargo declaration through the web to facilitate a document exchange with the Australian Customs Service. This model benefits application designers, software developers, Australian Customs Service, and the export traders since it delivers a clear view of the trade and the corresponding software application processes.