Multilingual DGRC AskCal: querying energy time series in English, Spanish, and Mandarin Chinese
Andrew Philpot, Eduard H. Hovy, Lei Ding · International Conference on Digital Government Research · 2004
Large collections of heterogeneous data, such as government provided energy time series, can be difficult for users to navigate through in order to find the data of interest. User difficulties result from issues such as lack of familiarity with the terms of art in the domain, lack of expertise with the query mechanisms specific to particular end data sources, the need to combine or relate data from multiple locations in order to satisfy a single query, and the barriers posed when supplementary resources such as metadata, free-text documentation, and query construction tools are not accessible in a language the user understands well.