Intelligent On-Line Assistant and Tutor System
Mario C. Grignetti, Alice K. Hartley, Catherine Hausmann, William Ash, Robert Bobrow · 1976
Abstract : We are interested in making it easy for computer-naive people to sit in front of a computer terminal (eventually an Intelligent Terminal) and learn how to use the computer tools available through it. We believe that a good way to achieve this goal is by means of a reactive learning environment, where tutorial services ranging from systematic teaching to occasional on-line help are made easily and immediately available to users. The three fundamental aspects that such a learning environment must incorporate are: (1) well- organized tutorials, i.e. a set of lessons that systematically teach the how-to knowledge that is essential for useful operation of a computer tool; (2) the ability to 'look' over the user's shoulder and be 'aware' of what he is doing, so that when needed, the system can offer help that is specific to the task the user is engaged in. (3) the ability to perform these services in response to user requests expressed in natural language (english).