A Group Memory System for Corporate Knowledge Management: An Ontological Approach
José Vasconcelos, Chris Kimble, Feliz Ribeiro Gouveia, Daniel Kudenko⋆ · 2002
Organisations are increasingly recognising the importance of managing what they consider their most valuable asset: knowledge. This work is a contribution towards that end, proposing a system for representing, recording, using, retrieving, and managing individual and group knowledge: a group memory system. This paper describes the high-level objective of this research: the design and implementation of a group memory system to manage heterogeneous and distributed knowledge embedded in business process activities. This paper also discusses the role that ontologies may play in corporate competence management.