The new usability: the challenge of designing for pervasive computing
Peter L. Thomas, Harold Thimbleby · 2002
This paper proposes the idea of new usability. It suggests that a radically new approach is required to address usability for emerging technologies. The paper suggests that new usability must emerge from a fundamental reassessment of existing methods, theories and tools to arrive at an approach that is suitable to a dynamic environment characterised by dramatically shortened product timescales, immense growth centred around the explosion of digital media content, a move toward mass consumer markets, pervasive access to information and communications and the global digital trading of knowledge-based products and services.