Personalisation of medical services
D Iseru, David Sánchez, Antonio Moreno, Aı̈da Valls · Research in Computing Science · 2003
In this paper we describe an application called HeCaSe, which is an agent-based system that provides medical services to its users (the citizens or the visitors of a city). This multi-agent system contains agents that have information about the medical centres, departments and doctors of a region. All these agents coordinate their tasks to provide a set of services to the user of the system, who can search for medical centres satisfying a given set of requirements, as well as access his medical record, or make a booking to be visited by a particular kind of doctor. Special care has been paid to the implementation of mechanisms that guarantee the confidentiality in the access and transmission of medical data, and provide personalised information using a dynamically updated user profile.