Improving Software Quality: An Insider's Guide to TQM
Lowell Jay Arthur · Medical Entomology and Zoology · 1992
Quality Planning--Doing the Right Things. The Management and Planning Tools. The Software Quality Problem-Solving Process. Plan--Investigate the Problem. Do--Identify and Implement Proposed Solutions. Check Results. Act to Integrate and Sustain Solutions. Quality Improvement Teams. Process Management--Doing Things Right. Supporting Software Quality Improvement. Quality in Software Evolution. Rapid Evolutionary Development. Software Evolution. A QI Story. Bibliography. Appendices. Index.