Honest, it’s me! Self-service verification
Lynne Coventry, Antonella De Angeli, Graham I. Johnson · 2003
At NCR we have been involved with tracking and evaluating different biometric technologies for a number of years. We have adopted a pluralistic approach evaluating from both a technology and user perspective. Multiple evaluation techniques have also been used. Some of our findings and implementation implications have been summarised in this paper, from the consumers ’ perspective. We cover the issues of selecting a biometric, enrolment, consumer fears and ultimately consumer acceptance.