Usability in practice: how companies develop user-friendly products
Michael Wiklund · Academic Press Professional, Inc. eBooks · 1994
Making usability a Kodak product differentiator behavioural and emotional usability - Thomson Consumer Electronics user-aided design at Apple Computer the human factors group at Compaq Computer Corporation evolution of usability at Digital Equipment Corporation Hewlett-Packard's usability engineering programs usability in 3D - Silicon Graphics Inc. usability at Borland building the best breed of products usability engineering for Lotus 1-2-3 Release 4 the Microsoft Corporation usability group usability engineering at Dun and Bradstreet Software Interchange, an online service for people with special interests Bellcore's user-centred design approach American Airlines the evolution of broadband work in Ameritech's customer interface systems and human factors department GE information services GTE Laboratories Incorporated - the evolution of usability within new service design.